Shipping Policy

Deliveries in Ireland

For orders within the Republic of Ireland:

• Standard Shipping: €10.86 via DPD or GLS Couriers.
• Small Packages (under 500g): If your order is lightweight (e.g., 1-2 silicone molds, around 200g), we can offer a cheaper postal service option. Contact us before ordering to discuss!
• Free Shipping: Available on orders over €100 (up to 10kg). Note: Changing your delivery address after dispatch may incur extra fees.

Deliveries to Northern Ireland & the UK

We ship to Northern Ireland and the UK via Royal Mail from Northern Ireland:

• Up to 2kg: €8
• 2kg to 10kg: €10.86
• 10kg to 20kg: €16
• Orders over 20kg or requiring multiple boxes may have additional charges. Contact us for a custom quote!

General Shipping Terms

• Couriers: We use DPD and GLS for Ireland, and Royal Mail for Northern Ireland and the UK.
• Accurate Details: Please provide a valid Eircode (Ireland) or postcode (Northern Ireland/UK) and a contact phone number — it helps our couriers find you!
• Delivery Times: Shipments go out Monday to Friday during business hours. Orders typically ship within 7 business days, though delays may occur during busy seasons (September–December).
• Tracking: You’ll receive a tracking number for all courier deliveries.
• Check Your Order: Inspect your items before signing. Only sign if everything looks perfect!

Small Order Shipping Assistance

If your order is lightweight (e.g., under 500g) and the standard shipping cost feels high, let us know! We’ll explore affordable alternatives, like postal services, to suit your needs. Contact us before checkout for options.

Local Pickup (Co. Louth)

For customers near County Louth, save on shipping with our local pickup option:

• How It Works: Choose “Local Pickup” at checkout.
• Notification: We’ll email you when your order is ready (please wait for this before arriving).
• Location: Pickup is available near Dundalk, Co. Louth — we’ll share the exact address in your confirmation email.
• Scheduling: We’ll agree on a convenient day and time for you to collect your order.

Worldwide Shipping

Great news — we ship our molds worldwide! While it’s not a standard option, we’re happy to make it work for you.

• How to Order: Email us at [info@akmolds.com] with your location and order details.
• Custom Quotes: We’ll find the best and most affordable shipping method for your country, replying within 1-2 business days.
• Questions? Feel free to reach out — we’re here to help you get your molds, no matter where you are!

Duty & Tax Information

• Shipping from Ireland: Your order ships without Irish taxes.
• Import Fees: Depending on your country, you may face duties, taxes, or clearance fees upon arrival. These vary by location and aren’t covered by AK Hand Craft.
• Need Help? Contact us if you’d like assistance estimating these costs, or check with your local customs office for details.

International Shipping Requests

Live outside Ireland or Northern Ireland? We’d love to assist! Email us at [info@akmolds.com] or use our contact form to discuss shipping options tailored to your location.

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